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Patient Access Representative Associate

St. Francis Regional Medical Center

St. Francis Regional Medical Center

This job is no longer accepting applications

See open jobs at St. Francis Regional Medical Center.
Shakopee, MN, USA
Posted on Wednesday, December 13, 2023

Number of Job Openings Available:


Date Posted:

December 12, 2023


16008943 RCM St Francis Patient Access


Evening/Night (United States of America)

Shift Length:

8 hour shift

Hours Per Week:


Union Contract:

SEIU-4-St Francis Service and Maintenance

Weekend Rotation:

Every Other

Job Summary:

Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

  • Every other weekend rotation
  • Benefit Eligible

Job Description:

Principle Responsibilities

  • Greets and welcomes patient in person.
    • Collects demographic and insurance information.
    • Checks in or interviews patient to complete appropriate paperwork.
    • Directs patient to their appointment or procedure.
    • May assist in scheduling add-on appointments.
  • Verifies eligibility and benefits information for payers and interprets results.
    • Obtains signatures from patients as needed.
    • Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Uses resources, tools and procedures to complete accounts in assigned work queues.
  • Assists patient in completion of request for information forms and submits to appropriate department.
    • May gather medical record information from all departments for collection.
    • May mentor new staff.
    • Other duties as assigned.

Job Requirements

  • Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • Customer service experience required and
  • General office experience required and
  • Experience using computer including Microsoft Word, Excel, and Outlook required and
  • Knowledge of the components of revenue cycle and health care insurance preferred

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

This job is no longer accepting applications

See open jobs at St. Francis Regional Medical Center.