City of Shakopee

Number of Job Openings Available:

1

Date Posted:

December 12, 2023

Department:

16008943 RCM St Francis Patient Access

Shift:

Evening/Night (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

20

Union Contract:

SEIU-4-St Francis Service and Maintenance

Weekend Rotation:

Every Other

Job Summary:

Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Key Position Details:

• Every other weekend rotation
• Benefit Eligible

Job Description:

Principle Responsibilities

• Greets and welcomes patient in person.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May assist in scheduling add-on appointments.
• Verifies eligibility and benefits information for payers and interprets results.
  • Obtains signatures from patients as needed.
  • Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• Assists patient in completion of request for information forms and submits to appropriate department.
  • May gather medical record information from all departments for collection.
  • May mentor new staff.
  • Other duties as assigned.

Job Requirements

• Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Customer service experience required and
• General office experience required and
• Experience using computer including Microsoft Word, Excel, and Outlook required and
• Knowledge of the components of revenue cycle and health care insurance preferred

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently