City of Shakopee

Do you want to work for a company where your co-workers are co-owners? We are 100% employee owned! At The Bernard Group, we work to wow. As a visual merchandising company leading the retail industry in design and production, we come together as a team to win big for some of the most successful brands in the world. Since we’re an employee-owned company, we don’t just list our values, we live them, providing the highest-quality products and services day in and day out. And we do it all with sustainable materials carefully sourced from eco-friendly partners that support social change and community involvement.

The Fulfillment Supervisor is responsible for mentoring and coaching employees within the Fulfillment department while ensuring efficient workflow, high quality standards, and a safe work environment. This is a working supervisory role, meaning this individual will lead the team while also performing fulfillment tasks and supporting production needs.

This role focuses on training employees on fulfillment processes, improving workflow efficiencies, and ensuring all orders are completed accurately and on time. The Fulfillment Supervisor partners closely with managers, project managers, customer service representatives, and other departments to ensure each job meets customer specifications and quality expectations before shipment.

Shifts available: Monday - Friday 8:00 AM - 4:30 PM

A variety of these traits will help land you this job if you have:

• strong communication skills and the ability to work effectively with employees across multiple departments
• excellent attention to detail and commitment to quality
• the ability to adapt quickly in a fast-paced production environment and guide others through change
• experience operating forklifts or powered lift equipment
• a collaborative leadership style with the ability to coach and mentor team members

On top of that you must have:

• a High school diploma, GED, or equivalent work experience required
• previous experience working in a Fulfillment or Distribution Center environment
• a minimum of one year of experience leading people or processes
• OSHA 10-Hour certification preferred

In this position, you will:

• partner with managers and shift leadership to prioritize work and direct department workflow
• train and coach team members on efficient fulfillment set-up and process flow
• monitor and maintain quality standards, ensuring the final quality check is completed before shipment
• support a safe work environment with a goal of zero OSHA recordables
• monitor departmental processes to ensure assembly integrity and process consistency
• maintain appropriate supply levels to support production requirements
• monitor work orders, receipts, and issues to ensure production accuracy
• communicate effectively with the production floor and represent company policies when needed
• maintain training documentation and skills matrices while helping team members develop new skills
• assist the Fulfillment Manager with headcount planning based on workload and production volume
• identify opportunities for continuous improvement in efficiency, productivity, and material flow
• collaborate with cross-functional teams to improve inbound and outbound material movement
• troubleshoot production challenges to maintain productivity and quality standards
• receive, process, and store inbound inventory
• dispatch fulfillment picking orders and coordinate shipment preparation
• ensure work areas remain clean, organized, and safe
• operate forklifts and other powered lift equipment as needed
• perform additional projects and duties as requested by management

To get hired at The Bernard Group, you MUST be:

• able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
• willing to admit when you make a mistake (it happens to the best of us)
• fiercely loyal to both our customers and team
• trustworthy, reliable, and easy to get along with
• enthusiastic and eager to take on new challenges
• adaptable and willing to wear whatever hat gets the job done

TBG Overview:

• We are a 900-person visual merchandising company
• We are 100% employee-owned
• We offer a generous paid time off benefit that increases with tenure
• This is a full-time position in Chanhassen, MN

Compensation Range: $56,000 - $66,000 annually
*Range reflects our good-faith assessment of our hiring range for this role based on market conditions, experience level, and internal equity considerations.

Benefits Overview:
The Bernard Group offers a competitive variety of benefits designed just for you:

• Healthcare, dental, life insurance, disability
• Paid parental leave
• Retirement Savings programs:
  • Employee Stock Ownership Plan-100% Employee-Owned
  • 401k with a company match
• Career Development Opportunities
• Flexible Work Hours
• Tuition Reimbursement
• Employee Referral Program
• Safe & Clean Manufacturing Environment.

The Art of Teams at TBG:
We believe teams of top talent with clear objectives will consistently outperform centralized control. We put a great amount of energy into building skilled and diverse teams to handle our most challenging pursuits. It’s the difference between average and being a world class service provider.

If you have the talent to do this job, a passion for excellence and are interested in joining the TBG team, please complete the form on this page.

Thanks!
The Bernard Group, Inc.