Vendor Management Analyst
Entrust
Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
The Entrust Vendor Management Team is a new centralized team responsible for the management and oversight of key Entrust vendor relationships. The Vendor Management Analyst has a critical role in both the implementation and management of the oversight of these vendor relationships. The Vendor Management Analyst will partner with internal and external stakeholders to ensure the effective management of the vendor’s performance, risk, and financials. This role will also play a key role in setting the strategy for the effective management of Entrust’s vendor relationships both now and in the future. This role will be based out of our Global Headquarters in Shakopee, MN.
Responsibilities:
- Provides day-to-day support and direction for internal departments and external vendors through both a formal cadence of touchpoints and the informal handling of escalations.
- Partners with Business Owners in the measurement and management of vendor performance through contractual SLA’s and KPI’s.
- Handles the administrative management of vendor relationships through the administration of internal processes and procedures.
- Supports best practices in the creation, expansion, and ongoing management of global vendor relationships, which includes tracking vendor contracts, spend, headcount, and performance.
- Partners with key internal stakeholders and external stakeholders in the negotiation of contracts and change requests to document key changes to the vendor relationships.
- Supports the organization’s vendor risk program by coordinating risk-based vendor assessments and collaborating with internal teams and vendors.
- Acts as a resource for managing ongoing vendor risk activities, including contributing to the upkeep of compliance documentation and supporting process enhancements.
- Develops and maintains strong working relationships with vendors and provides excellent service to internal and external partners.
- Executes vendor management activities, including process oversight, adherence to standards, metrics tracking, and coordination of the end-to-end sourcing process.
- Proactively identifies opportunities for system and process improvements.
- Performs other duties as assigned.
Basic Qualifications
- 3 – 5 years of experience and a Bachelor’s degree preferred; 5-7 years of vendor management experience in lieu of degree acceptable.
- Demonstrated successful experience with vendor management and / or strategic sourcing.
- Experience with the management of BPO vendor relationships and partnering with offshore vendor relationships.
- Familiarity with procurement, contract management, risk management, and service delivery.
- Strong verbal and written communication skills with demonstrated ability to understand contracts.
- Proficient in the usage of the Microsoft Office suite.
- Knowledge of compliance, risk management, and service-level agreements (SLAs).
- Demonstrated time management skills; ability to organize and prioritize work effectively and adapt to changing priorities
- Extremely well organized with established systems and processes for managing tasks and work products.
- Detail driven and able to easily identify trends and improvement activity through problem-solving skills
- Strong analytics skills and financial acumen.
- Ability to travel internationally.
Preferred Qualifications (in addition to Basic Qualifications)
- Coupa experience
- Strong business acumen
At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact?
If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.
Apply today!
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $74,583-$109,388 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter:
Steve DonahueSteve.Donahue@entrust.com