City of Shakopee

Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Position Overview:

WE ARE HIRING A SR SERVICE TECHNICIAN IN SHAKOPEE, MN!

The Sr Service Technician will work on complex systems built in the USA to produce high quantities of cards that involve embossing, full color graphics, laser technology, magnetic encoding, smart card and other state of the art techniques.

Responsibilities:

Electro-Mechanical Depot Maintenance

• Perform component level repair of complex electro-mechanical parts and assemblies to support Entrust field service and global parts sales business

• Deliver high quality emergency maintenance services on Entrust equipment

• Assist with the refurbishment of Entrust \ products to support the Certified Pre-owned Equipment sales

• Support other functions and responsibilities within Repair Services and ID Services

• Diagnose and understand equipment problems

• Work with a high degree of autonomy with the ability to test, diagnose and resolve issues

• Maintain failure data records

• Communicate technical issues to engineering, manufacturing, quality and other groups

Learning and Development Key Activities

• Participate in company sponsored personal development and quality initiatives

• Complete all company training and development courses required by Entrust

Basic Qualifications:

• Associates degree in Electronics

• Minimum of 2 years of electromechanical technician experience

• Proficient problem solving and troubleshooting skills for complex mechanical assemblies

• Demonstrated ability to read and follow assembly drawings, schematics, bill of materials and follow processes

• Demonstrated communication skills (verbal and written) and the ability to communicate effectively with external and internal customers

• Willingness and ability to work flexible hours, assignments and travel when required

• Able to lift 50 pounds

Preferred Qualifications:

• Additional electromechanical technician experience

• Component level circuit board rework and repair experience

• Additional power supply and peripheral device repair experience

• Advanced technical education

• Skilled with tools and electronic test equipment

• Strong organizational skills

About Entrust:

Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.

For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube

Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.

NO AGENCIES, NO RELOCATION

#ENT123

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com.

Recruiter: